How it works

We do the follow-up. Your team does the selling.

Kindling takes care of repetitive customer conversations and helps bring interested prospects back to your sales team.

01Lead received

02Conversation started

03Interest identified

04Team handover

A managed process

Getting started is straightforward.

We learn about your business, the enquiries you generate and where potential customers are being lost.

We agree messaging, qualification questions, contact rules, booking and handover requirements.

We connect relevant lead sources, communication channels and supported CRM or booking systems.

Kindling begins agreed follow-up conversations with eligible contacts and responds to replies.

Interested customers are identified and either booked or handed to the appropriate person.

We review available feedback, engagement and appointment outcomes to refine the process.

Designed around your team

Contact rules, business information and handover points are agreed before customer conversations begin.

01You approve the approach

02Kindling handles repetitive follow-up

03Your team takes the valuable conversations

Your next conversation

You need more genuine opportunities reaching the people who can close them.